Ratings & Reviews

by TurnTo

Resources:
PDF Overview
Customer Success Story: Raymour & Flanigan
Customer Success Story: Rockler

TurnTo makes it easy to add customer ratings and reviews to your online retail experience. In addition to traditional Ratings and Reviews, TurnTo offers Visual Reviews™, which enable shoppers to add photos and videos, and Checkout Comments™, which collect customer content at the moment of sale.

TurnTo offers enterprise-level solutions including advanced moderation, optimized review solicitation emails, and syndication.

With one-click authentication, adding TurnTo can double your number of verified buyer reviews. TurnTo sends personalized “Do More” requests to increase review volume 20 to 30%. “Amazon-style” email more than doubles response rates, and works on all email clients. Advanced logic ensures you ask about the right products at the right time. TurnTo’s Ratings & Reviews platform is rethought for mobile, to support all your customers. TurnTo offers Google-certified review aggregation for Product Listing Ads.

Adding the option of Visual Reviews™ and has been shown to increase customer response by 56%. And with Checkout Comments™, which are unique to TurnTo, you’ll add a source of concise, positive, snackable customer content you can sprinkle throughout your online experience.

TurnTo produces more content of more different types, delivering greater conversion lift, better SEO, and deeper merchandising insights.

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